Dynamics Connector is being discontinued, What does it mean?

It does not matter how slowly you go as long as you do not stop.


I read this article Connector for Microsoft Dynamics support for Microsoft Dynamics CRM beyond Dynamics CRM version 2016, it has this quote

Dynamics CRM version 2016 will be the last major version of Dynamics CRM to be supported by Connector.

The latest version can be found here


What does the Dynamics connector do?

The Dynamics connector connects Microsoft Dynamics CRM and other Microsoft Dynamics products (NAV, AX, GP).  It‘s a product created by Microsoft and given away free to Microsoft partners.

The Dynamics Connector is like a free version of Scribe but harder to use and with less functionality (but its free).

I used the Dynamics connector for a while, the biggest obstacle was the lack of information and blog posts written about the connector.  As soon as anything went wrong it was almost impossible to get help to resolve the problem.

You can my blog posts on the Dynamics Connector, they are primarily focused on fixing problems


Who uses it

Many Microsoft Dynamics partners use the Dynamics connector, it‘s useful tool to synchronise data between CRM and other dynamics products.

The biggest advantage it has is it‘s free, so can reduce the cost of the project, which is useful for small projects where money is tight.  When using the connector you often end up spending pltenty of time getting the connector to work, any money you save on not buying Scribe licences will is used development and setting up the Dynamics connector, particularly if you need to synchronize custom entities.

What does discontinuing mean

It‘s seems a strange decision to drop support because you would think Microsoft would want to integrate Microsoft Dynamics CRM with other Dynamics products.

The question I’m asking is – why wouldn’t they continue to support it? because to synchronise you need licences to two seperate Microsoft Dynamics products, surely something Microsoft would encourage.

In Dynamics AX they are bringing in functionality to Synchronize AX with Dynamics CRM.  The functionality is not ready yet but as always it’s imminent.  The discontation of the Dynamics Connector and new functionality inside Dynamics products is perhaps the model Microsoft are moving towards..

The communication between Microsoft and the Dynamics community is not open, so we are left guessing for the time being.

7 thoughts on “Dynamics Connector is being discontinued, What does it mean?

  1. PeB May 23, 2016 / 6:19 pm

    Hi hosk,

    the Sync from nav to crm is now directly Integrated in NAV, beginning from nav 2016.

    Greets PeB


    • Hosk May 23, 2016 / 7:17 pm

      Brilliant, thanks for adding a comment, I was thinking this would be their new approach.


  2. Stig May 24, 2016 / 1:23 pm

    It seems there are still room for third party integrations in the market though. Between NAV and CRM you can only connect one CRM organization to one NAV Company. So for an international company, you can choose between third party integration or one CRM Organization for each country.


    • Hosk May 24, 2016 / 3:15 pm

      International companies have no easy options for integrating multiple organisations. very tricky indeed. Great comment


  3. GCL May 24, 2016 / 3:16 pm

    Hi Hosk,

    I think you put your finger on the answer: “As soon as anything went wrong, it was almost impossible to get help.”

    For Microsoft, the burden of supporting integrations outweighs the benefit of incremental license sales, particularly when that increment is zero. I think they want to leave integrations, and their complex support issues, to third parties.

    We see additional evidence of this on the Dynamics GP side. The Integration Manager module, which used to be sold on its own, is now bundled with the Customization Suite. This effectively makes the price higher than buying a more robust third-party solution like Smartconnect.



    • Hosk May 24, 2016 / 3:32 pm

      With integration there is no easy solution.

      If Microsoft aren’t going to create an awesome integration software then I agree with you, keeping the dynamics connector going creates more problems than it solves.

      After using the Dynamics Connector I would advice users to go with Scribe or another 3rd party software.


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