5 thoughts on “Ben Hosking LinkedIn

  1. Flora June 6, 2014 / 2:48 pm

    Dear Ben,

    I have understood the theoretical part of the difference between User and Device CAL. However, I’ve got some technical questions. These questions are the following ones:

    – Is there is a need to do any special setup in AD for user who are registered into CRM with Device CAL license type?
    – Is there any limitation in CRM on how many users I will create with ‘Device’ License type?
    – Should these users be opened into MS CRM with their personal accounts?
    – When in the Deployment manager are registered 10 CALs for example and all of them are device CALs, are we going to be able to create 20 users in CRM with device license type? (a bit similar question with the 2nd point)

    We are working for a customer who is going to use CRM for Customer Service and that means that they are going to be co-workers working on different shifts. We of course want to track the each user login credentials when they login from a device and they have a device CAL.

    Thank you very much for your response in advance.

    Best Regards,



    • Hosk June 6, 2014 / 5:18 pm


      licensing isn’t my specialty but I will give you my thoughts (but they could be wrong)

      there is nothing special you need to setup for for a device cal, it’s a setting on the user record

      No limitation on Device license type except how many licences have purchased

      Device cal is described as this
      Device CAL – With a device CAL, the CAL is assigned to a device and may be shared by non-concurrent users over time, such as in a shift worker or call center scenario.

      if I understand this correctly you can have lots of users accessing CRM from the same device – e.g. computer/laptop/mobile

      so I guess you will have to create more users with setting of device cal, this should stop more than one user using that device at the same time. You must create more users with the CAL license type.

      hope that helps


  2. J-P January 29, 2015 / 7:10 pm

    Hi Ben,

    I’m a Dynamics NAV developer at heart but have had the chance to work with CRM but very lightly.

    I was interested in passing certifications. In order pass the 703, would you recommend me to pass 700-701-702 first?

    I would only have access to the CRM 2013 free trial version. Would it be a limitation to my studies?

    Best regards,



    • Hosk January 29, 2015 / 11:05 pm


      I would take the Customizations and configuration exam first. Doing this exam will get you use to all the GUI (non code) customizations.

      Having a trial version will not limit you, it’s the same as the full version.


  3. Nico van der Heiden March 7, 2015 / 11:55 am

    Hi Ben,

    Didn’t find a link to directly drop you an e-mail, so I make use to reply on your linked in.

    I did use and like your blogs around the developer toolkit and build simple plugins very much! I used to work this way and I want to introduce this also at my new employer. Therefor I am trying to set all up, but I experience some problems with deploying my solution. I have posted this also on the community / forum of Microsoft, but also wanted to contact you directly. This is the link where I explained the situation:

    Hopefully you can have a look at it and I would appreciate very much.

    Thanks and regards,


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