Time is not measured by the passing of years but by what one does, what one feels, and what one achieves.
Jawaharlal Nehru
A new version, a new customization and config certification to pass, this is the 5th Customisation and config exam I have done
I took the MB2-712 exam in June and you can read my thoughts on the MB2-712 – Microsoft Dynamics CRM 2016 Customization and Configuration certification
If you are not sure if you should take the certification I will persuade you why you should take and pass the Configuration and Customization Certification, the quick answer is certified CRM professionals get paid more.
Resources I used
There are lots of resources to help pass the CRM 2016 config and customisation certification, I will explain the ones I used.
Self Paced Online course
Read and understand the official certification criteria by going to the certification page – https://www.microsoft.com/en-gb/learning/exam-mb2-712.aspx
I used the self paced online course (you have to work for a CRM partner to use this)
80729: Customization and Configuration in Microsoft Dynamics CRM 2016
Make sure you go to resources, you can download the slides, these are good because you can read these quickly and they give you some facts.
CRM Trial
The real value of the certification is the knowledge you acquire whilst revising for it, don’t just learn enough to pass the certification but learn how the functionality and features really work.
Use any functionality you haven’t used before, experience is the best teacher.
I watched the videos, searched the internet and setup a CRM trial and used the functionality I hadn’t used before. Below is what I learnt about Themes
CRM 2016 – What you need to know about Themes
Hosk Study Notes
Hosk CRM 2016 study notes
MB2-712 – CRM 2016 customisation and configuration Hosk study notes
You can also use my CRM 2013 study notes because it covers many areas in the CRM 2016 like solutions, fields, security, etc.
- CRM 2015 – Tips on passing MB2-707 customization and config exam
- Tips on passing MB2-703 – CRM 2013 Customization and Configuration Certification
Neil Parkhurst revision guide
Neil Parkhurst has a great collection of blogs posts on topics covered in the exam, this is a great free resource
Hosk's Dynamic Blog 
hiii Anuj is here.I have a question for you that I just wanted to know about MS CRM Online Trial service offered by Microsoft is continue or stoped by microsoft.
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the trials are Dynamics 365 which is basically the same thing
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Excuse me, I need access to “80729: Customization and Configuration in Microsoft Dynamics CRM 2016” for study the exam, but I can not do it. I created a new account and nothing, can someone help me?
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You need access to the dynamics learning Portal. Usually you need to work for a good partner
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If I haven’t a good partner then… I can’t access to the documentation for prepare the exam?
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Hey Ben,
You were the first one to whom I started following on twitter. Your rich notes and Q/A helped me clear my MB2-712 certification. Thank you very much Ben !!!
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