The main thing I learnt from convergence is people tweet too much about convergence 🙂 Particularly the CRM MVP from new Zealand – nzCRMguy , who I’m sure broke my twitter feed at one point. To be fair he did tweet a lot of excellent tweets, it was just rather frustrating to read them a little bit at a time.
I don’t deny this blog post is also part frustration at having to watch convergence 2015 from twitter rather than being their in person, I’m sure if I was there I would be tweeting my head off.
Most Recently used
Any changes to the CRM 2015 navigation are welcome because it is one of the most difficult and frustrating layouts I use. It’s hard to find things and difficult to navigate.
Most Recently used looks like a bit like favourites but it is a list of the recent records you clicked on. This should be useful and speed up navigation
New Nav Bar
Yes the NAV bar has been updated, this looks a lot more user-friendly. It’s a big improvement because it shows all the options on one screen, so you don’t have to scroll about to try and find the option you want. Well done to Microsoft to listening to the feedback and improving the CRM 2015 navigation