I have been on holiday this week, so I didn’t have my usual collection of articles but I have cobbled together a few articles that I read last night and some of my previous articles of the week. I’m in a rush today (still on holiday) so I don’t have time to summarise them
Article of the Week
An interesting look at the new case creation and routing.
The Best of the Rest
previous Hosk’s article of the week
Last 4 articles of the week a great article from CRM MVP Adam Vero on why you should use Access Teams. There have been quite a few blogs and a videos on how to use access teams and a quick introduction to access teams but this deep dive from Adam explains WHY you should use access teams. http://blog.crmguru.co.uk/2014/05/16/why-use-access-teams-in-dynamics-crm-2013/
This weeks article of the week is from CRM MVP Jukka Niiranen who has written an excellent blog on one of the popular scenarios in Microsoft Dynamics CRM and something which people do seem to struggle with.
It’s a very detailed article and goes into great depth explaining the various aspects of recurring workflows.
It’s not one article this week but four, an amazing Super hero Fiddler 2 tutorial from CRM MVP Scott Durow
This is a great blog post about Auto Save, it shows you how it works and ways to interact, turn it off and a few gotcha’s. This article seems to collate many articles I have read on auto saving into one handy blog post.
If you want more great articles, why not go back and read last weeks top CRM articles again, did you read them?
if you find reading to difficult today, why not go and watch some CRM videos on my youtube channel