CRM 2013 – MB2-703 – Customization and Configuration Certification Solution Test Questions

The best way to prepare for an exam, is to take practice questions and test your knowledge with questions in a similar way the exam will.

I have created a YouTube video where I go through the questions and explain the answers, I would definitely recommend watching that for the first time at least

So with this in mind I have created some questions for you.

I have also created the questions as slides, which you have seen in the video

Multiple choice questions

Quickfire Yes/No Questions




  1. Which statements are true about solutions?
    1. Saving your changes in a solution is mandatory
    2. It’s possible to export the Default Solution
    3. You cannot create more than 50 solutions
    4. Publisher is a mandatory field on a solution
  2. Which components can be added to a solution
    1. Team
    2. Message
    3. Business Rule
    4. Business Unit
  3. Which components cannot be added to a solution
    1. Subject
    2. Service Endpoint
    3. Goal
    4. Site Map
  4. What is true about solutions
    1. Deleting an unmanaged solutions doesn’t delete the components if there is data for them.
    2. Deleting a managed solutions deletes the components and the data
    3. You can only export the default solution as an unmanaged solution
    4. You can add plug-in assembly to a solution
  5. What is development and not customization or configuration from the list below
    1. Create a plug-in to run on the creation of an account to set reference number
    2. Create a custom entity to hold venue information
    3. Javascript validation on a phone number field
    4. Creating a business rule to disable a field until another field has a value
  6. What is removed when you delete an unmanaged solution in CRM 2013
    1. Just the solution record
    2. The solution record, the components and all the data
    3. The solution record and the components
    4. The solution record, it’s components and dependant components.
  7. What does the Version number show
  8. you import a managed solution which contains the account entity, you then import an unmanaged solution which also contains the account entity, both solutions change the Account Number field to have a different name, what name is on the account form
    1. Account Number, you cannot change the name of the account number
    2. The name given to Account number in the managed solution
    3. The name given to the Account Number in the unmanaged solution
    4. The name given in the solution which was imported last
  9. Which of the below is true
    1. You cannot export the Default Solution
    2. You can export the Default Solution from CRM OnPremise to CRM Online
    3. You need a special security privilege to import solutions
    4. Unmanaged solutions have to be published
  10. What is false about managed solutions
    1. Managed solutions can only be changed or altered by the publisher
    2. importing a managed solution is automatically published
    3. Managed solutions have versioning, unmanaged solutions do not.
    4. managed solutions are additive, you cannot remove any components by importing a managed solution





  1. b,d
  2. b,c
  3. a,c
  4. b,c,d
  5. A,C
  6. A
  7. D
  8. D
  9. C, D
  10. C




  1. Can you export a managed solution
  2. Can you export an unmanaged solution
  3. Can customization and configuration be used and refer to the same components.
  4. The correct format for version is
  5. Subjects can be added to a solution
  6. There is no limit to the number of solutions you can create
  7. The prefix in the publisher is added before schema name for entities, fields
  8. The changes to components when importing an unmanaged solution cannot be undone
  9. Queues can be added to solutions
  10. managed properties are customizable by default
  11. It’s not possible to export  an unmanaged solution
  12. managed solution must be published after importing


  1. false
  2. true
  3. true
  4. false
  5. false
  6. true
  7. true
  8. true
  9. false
  10. true
  11. false
  12. false




13 thoughts on “CRM 2013 – MB2-703 – Customization and Configuration Certification Solution Test Questions

  1. CRM May 5, 2014 / 2:40 am

    Thanks Hosk, I have cleared the exam today…


  2. Taker Id 0001 June 22, 2014 / 1:23 pm

    This is a very big help for me and for others ,thank you so much.


  3. Sameera Salih July 24, 2014 / 9:56 am

    Thanks, Hosk. I have a doubt about the answer you have given for question 4 (section 1). As per my understanding, option 1 is true, “Deleting unmanaged solution will not delete the components”, but in your answer key, you have mentioned option 1 as false.. could u please clarify or provide any source?


    • Hosk July 24, 2014 / 10:02 am

      The trick is in the wording

      “Deleting an unmanaged solutions doesn’t delete the components if there is data for them.”

      Deleting an unmanaged solution only deletes the solution file, it doesn’t delete any components.

      The wording of this question is meant to trick you because it says it doesn’t delete components if there is no data for them. So the question is saying it would delete the components if there wasn’t data for them, (having data doesn’t matter).

      but I can see your point because it is true in the sense deleting a solution won’t delete the components.


      • Joseph Duty November 3, 2014 / 5:08 pm

        I see where you are coming from in that the converse is true – the component would not be deleted if there wasn’t data.
        I still think Sameera is correct though – try it out in CRM. Deleting an unmanaged solution doesn’t delete the component if there is data for them. Deleting an unmanaged solution also doesn’t delete the component if there is no data for them. The data being there is unrelated to whether or not the component is deleted. Therefore statement A is still true. Maybe this is more of a question of linguistics, but I think it is wrong either way.


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