CRM 2013 – Favourites have disappeared in CRM 2013

Whilst I was road testing CRM 2013 I noticed that the favourites functionality in CRM 2011 had gone.  Favourites allowed you to pin records you used a lot and it was a useful function which made it quick and easy to go to well used records.  I blogged about favourites in CRM 2011 here

CRM 2013 has an improved recently visited functionality but this isn’t quite the same but will give you want you need at least half the time.

If you really want the favourite functionality in CRM 2013 then  you can do it using the Outlook client.  This was brought to my attention by  NUNO COSTA on this forum post

The CRM 2013 client can work with favourites same way CRM 2011 could by enabling the following registry key:

location: HKEY_CURRENT_USER\Software\Microsoft\MSCRMClient

  • Key: DisableSolutionsModule
  • type: DWORD
  • Value: 1

One thought on “CRM 2013 – Favourites have disappeared in CRM 2013

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s