Great video from Guz Gonzalez who is a CRM MVP – http://mvp.microsoft.com/en-us/mvp/Gus%20Gonzalez-4039758 and watching this video you can see why.
The video isn’t a tutorial or detailed explanation of new CRM 2013 functionality, it’s a video with 15 tips on using CRM 2013 which will help users of CRM 2013 get the most out of CRM 2013.
very useful and a good use of 15 minutes to help me learn about the new functionality and getting acclimatized to CRM 2013
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