CRM 2011 – How to stop sending reports to Microsoft

Everyone has at some time been asked by windows if it wants to send an error report to Microsoft. At this point the software has probably been frozen, tantalizingly showing you what you had been up to before it got tired and fell asleep like an old person in a comfy chair.

If you aren’t in Hulk mode clicking madly trying to get the annoying page to disappear, you will wonder – What do Microsoft do with all those reports?

I was asked this week we could turn off this option!

I skillfully batted the question away with a “Good question, let me get back to you”.  Before firing up google, hoping it had the answer.

It had half an answer for me, this blog showed me how to turn it off at a user level

If you go to File–>options–>

You will find a privacy tab with the options below, choose never send a report and that user won’t be pestered to send a report to Microsoft.

There is also a way to set this for everyone, it was slightly hidden in plain sight.  I thought it would be in Settings–>Admiinistration–>System Settings but no Privacy settings has it’s own section in

Settings–>Administration–>Privacy Settings

well who know there was a section for privacy settings.  Anyway in here there is a section for error reporting and you can select not to send any information to Microsoft


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