CRM 2011 – Rollup 10.2 – a rollup of a rollup

When I saw there was another CRM rollup and it was called rollup 10 I had a sense of deja vu about the rollup, in fact I was pretty sure I had installed Rollup 10.

after a bit of digging around I have found Microsoft have released a updated version of the rollup (why not call it rollup 11!) because users have been experiencing problems.

Firstly if you want to know detailed information rather than the summary or juicy bits then go to the link below

Release schedule

Update Rollup 10 for on-premises CRM servers and CRM Outlook clients was released on August 16th, 2012. The estimate for Update Rollup 10 release date for CRM Online customers is on the week starting on October 8th, 2012  .

Update Rollup 10 contains all the hotfixes that were originally scheduled to be released with Update Rollup 9, which has since been cancelled due to the changes in the release schedule for Microsoft Dynamics CRM 2011 Q2 2012 Update functionality  .

Due to several issues experienced by users who deployed the initial Update Rollup 10 (build number 5.0.9690.2730), Microsoft re-released Update Rollup 10 on October 4th, 2012. The new version (build number 5.0.9690.2740) replaced the original UR10 files on Microsoft Download Center. Read the post regarding the re-release  on the Dynamics CRM in the Field blog.


  • Many performance and stability-related fixes, including in total 30 hotfixes related to the CRM Client for Microsoft Outlook
  • Quick Find performance optimizations and EnableRetrieveMultipleOptimization (ERMO) SQL query performance optimizations
  • Compatibility with new and upcoming products from Microsoft
    • Windows 8: KB2744954 
      • Note: Windows Identity Foundation 3.5 (WIF) feature must be enabled manually in Windows 8:KB2727137 
    • Internet Explorer 10: KB2743941 
      • Note: Only the Compatibility View in IE10 supports CRM 2011 and must be enabled manually for the CRM server URL
    • Office 2013 Preview: KB2744957 

So I think this would be a good release to install if you have any users on Windows 8 and definitely if you installed the original Rollup 10.

4 thoughts on “CRM 2011 – Rollup 10.2 – a rollup of a rollup

  1. AdrianR October 15, 2012 / 9:47 am

    Just to make it clear to your blog readers, Rollup 10 v2 is esentially Rollup 10 which fixes some issues that were introduced in the original Rolup10 release. It has been released for organizations that cannot immediately upgrade to Rollup 11 (which was released last Thursday) due to testing requirements and deployment planning.


    • Hosk October 15, 2012 / 10:06 am

      Although what I find weird is rollup 11 does not have a file for the CRM Outlook addin and I thought that reading the enhancements would involve an update to the Outlook client.

      I don’t understand why Microsoft makes rollups so confusing with renamed rollups, updates to rollups

      unless they have forgotten to link to it


  2. Hosk October 15, 2012 / 10:37 am

    I have heard more information that the rollup 11 outlook client was pulled on the day it was released which I think might be the reason for rollup 10.2 although I’m not sure what I know anymore


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