CRM 2011 – Rollup 10 now ready to download – yes rollup 9 will not be released

I saw on Rhett Clinton’s blog that Rollup 10 is ready to download

Now for those of you who haven’t been keeping up, rollup 9 was cancelled and we have skipped to rollup 10!

if you want to understand what exactly is going on there is a useful description on an kb article which goes with the download

Update Rollup 10 for Microsoft Dynamics CRM 2011 is available. This article describes the hotfixes and updates that are included in this update rollup. This update rollup is available for all languages that are supported by Microsoft Dynamics CRM 2011.

Important note What happened to update Rollup 9 for Microsoft Dynamics CRM 2011?

Update Rollup 9 for Microsoft Dynamics CRM 2011 will not be released because of a delay in the Q2 Service Update. Update Rollup 10 fixes all the issues that would have been included in Update Rollup 9. For more information, go to the following Microsoft Dynamics website:

Additional Functionality:
Support with Microsoft Dynamics CRM 2011 and Microsoft Office 2013

Support with Microsoft Dynamics CRM 2011 and Windows 8

Support with Microsoft Dynamics CRM 2011 and Internet Explorer 10

Update Rollup 10 includes performance enhancements for retrieve multiple queries and Quick Find. For more information refer to the sections titled “Optimizing the Performance of Queries against Large Datasets” and “Optimizing the Performance of Quick Find Queries” within the Optimizing and Maintaining the Performance of a Microsoft Dynamics CRM 2011 Server Infrastructure

white paper.

CRM 2011 – Dynamic Connector Error – The request failed with HTTP status 401: unauthorized

I was once again wrestling with a Dynamic Connector install.

The hardest thing about using the Dynamic Connector is as soon as you get an error, it’s practically impossible to find any help for it, I think this is due to not much has been written, they didn’t agree on a name for ages so you can’t prefix your search with something distinctive (e.g. connector is too ambiguous).

It’s quite frustrating when you searching for help and I keep getting diverted to my own blog, which didn’t have the answer (come on Hosk sort that out| what do you think I am doing right now)

The problem was trying to connect to the NAV Webservices.  I had enabled the connector webservices inside NAV (marketing, enable connector) and I had started the webservice and I could even connect to the web service using internet explorer but as soon as I tried to connect to the webservice inside of the connector I was getting an unauthorized error.



I checked the user I was using was  a domain user, they were an admin on the machine (not needed but a good sign I thought), they had the super role in NAV.  The user had all the credentials, so why was it throwing this message.

I changed the url I was typing to try

server name


full server with .local on it


none of the above worked.

What finally worked was to put in the ipaddress and then it worked without any problems.

I have to admit I don’t understand why this works and the others don’t but I have some vague idea it’s a security setting, possibly related to SPN but I’m not sure and I don’t really know how the web services in NAV work (what web server are they hosted in?)

Whilst searching for the problem I also found these articles which might be useful

how to turn on logging

Interesting forum discussion with other possible solutions