CRM 2011 – CRM 2011 Customization and configuration exam thoughts

I am currently studying for the CRM 2011 Customization and configuration exam

http://www.microsoft.com/learning/en/us/exam.aspx?ID=MB2-866

I have gone through the online training courses, which I find very useful for the exams.

Study for the CRM certifications is quite a useful way to learn in more detail about the new features in each CRM version because the new features are always added into the exam.  I also learn things I didn’t realise or perhaps when you read and study for an exam you look at CRM 2011 in a different way or from a different perspective.

I previously passed the CRM 4 version of this, so I have particularly been focusing on the new features

Configuring Auditing (9 percent)

  • Configure auditing.
    • This objective may include: identifying actions that are audited; turning on auditing; setting auditing at the field level; selecting entities to be audited; implementing partitions
  • Audit data and permissions.
    • This objective may include: granting permission to configure auditing
  • Manage the audit log.
    • This objective may include: examining the log; testing a customized form

Implementing a Microsoft Dynamics CRM Solution (13 percent)

  • Implement, import, and export solutions.
    • This objective may include: managed solutions; unmanaged solutions; importing errors; importing logs; importing and exporting appropriate system settings
  • Update a managed solution.
    • This objective may include: configuring and implementing managed properties in solution

Managing Users & Teams and Security (15 percent)

  • Apply entity-based and task-based privileges.
    • This objective may include: differentiating between the two types of privileges
  • Apply the five types of access levels within the security roles.
    • This objective may include: differentiating between the five types of access levels
  • Create and configure new security roles.
    • This objective may include: copying privileges and access levels from existing security roles; applying security roles to specific business units; assigning security roles to teams
  • Manage customization permissions.
    • This objective may include: identifying the security rights necessary to customize Microsoft Dynamics CRM
  • Manage field security profiles.
    • This objective may include: creating security profiles; managing field permissions
  • Create and maintain user accounts in Microsoft Dynamics CRM.
    • This objective may include: adding single users; adding multiple users; identifying characteristics associated with each user licensing option; adding users to roles
  • Create and maintain teams of users.
    • This objective may include: creating teams; adding users to teams

 

So far studying for this exam has been a lot easier than studying for the applications exam, the exam is a lot more focused.  I am also customizing CRM on a daily basis.

 

 

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