CRM 2011 – Is it Citrix compatible?

I was asked this question today and had no idea off the top of my head, so had to get on my internet bike and search for some information.

This official page from Citrix says CRM 2011 is verified and Citrix  compatible

Microsoft Dynamics CRM 2011

by Microsoft Corporation

Microsoft Dynamics CRM 2011 is verified to be compatible with:

Citrix Product Version Feature
XenApp 6 64-bit
XenApp 6.5 64-bit

There is also a good blog page from EMEA Dynamics CRM Support

Microsoft Dynamics CRM 2011 for Microsoft Office Outlook Compatibility with Citrix XenApp 6

and on this page is a link to a white paper showing all the tests they ran

We are pleased to announce the release of the white paper, Microsoft Dynamics CRM for Microsoft Office Outlook Compatibility with Citrix XenApp 6, which is available for download from the Microsoft Download Center.

The download URL is the following:

Specifically, the paper includes

  • Instructions for setting up and deploying the test environment.
  • A description of the Microsoft Dynamics CRM implementation and the methods used to obtain the results.
  • Details of the hardware configuration and software settings.
  • A summary of the key test parameters and results.

so it would seem that CRM 2011 is compatible with Citrix although I did read a few forum discussions which raised a few problems but most of the problems were resolved and CRM 2011 and Citrix were working.