CRM 4 – Rollup 21 is available for Microsoft Dynamics CRM 4.0 (KB 2621054)

You can download the exe’s here

or the package Download the 2621054 package now.

The all import KB article is here 2621054

Enjoy

 

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CRM 2011 – an advanced find showing the phone calls for a campaign

I answered a forum post on this question but as I couldn’t upload a picture I thought I might as well add this as a blog post and upload the picture to the blog.

The user wanted to create a report of all the phone call activities for a campaign.  It was a little confusing because you couldn’t just filter on the phone call regarding field because the regarding field was linked to a campaign activity (and not the campaign).

So I linked to the campaign activity and then inside there I linked to the parent campaign

it is of course a lot easier if you just look at the screenshot below