CRM 2011 – what is happening with CRM 2011 Rollup 6

There is a curious thing happening with rollup 6 of CRM 2011 it is the rollup that was available and then unavailable so quick that most people didn’t get time to download it (which might be a blessing when Microsoft tell the dynamics community why they took the download down).  So what is the current status of rollup 6.

The rumour on the internet is

Prob was in Outlook Sync. Was due for Win Update on 24th On podcast said they still hoped to meet that date. Not sure now.

One of the reasons I am writing this blog is to inform anyone who has downloaded rollup 6 not to deploy it (particularly not to a live environment) because I don’t think you can uninstall it and there might be a problem with it.

I believe it was meant to be released on January 12th, the support page exists and you can read go to it using the link below

Update Rollup 6 for Microsoft Dynamics CRM 2011 is available

but if you click on the link for the package

The following file is available for download from the Microsoft Download Center:

  Download the 2600640 package now. Release Date: January 12, 2012

you get redirected to the default download page

So to summarise

This KB exists but with links that don’t work –

The direct download URL does not work:

The Windows Update URL does not work:

It must be quite worry for people who installed rollup 6 whilst it was up for a short period of time because it cannot be uninstalled and now Microsoft have taken it offline I guess because of some bug?!?!

I then googled crm 2011 rollup 6 and found this interesting forum discussion, I shall copy a few of the interesting snippets from it.

One reason rollup 6 might have been withdrawn

there was some mention of an outlook crm client issue in the comments of this blog post:

The forum post is very critical of the lack of explanation from Microsoft, which I have to agree with because there are some people who will have installed a rollup which cannot be uninstalled but they have no idea what is wrong with it or when rollup 6 is going to be released properly.

If anyone has any information please leave a comment


3 thoughts on “CRM 2011 – what is happening with CRM 2011 Rollup 6

  1. James Dorset February 2, 2012 / 6:06 pm

    I was one of the unfortunate ones to be performing my monthly update during the short release period of Rollup 6. The “Bug” was a nasty one which causes Javascript errors every time you close a window in CRM for Outlook (at least with the 64-bit client, 32-bit was untested). It did not effect the data updates or saves that we know of but we have a few heavy users who have had to swith to the browser version for about a week as the outlook version is very annoying.

    Thanks Microsoft!!!


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