CRM 2011 – performance documents available from Microsoft

For some reason I found myself looking at the list of CRM 2011 documents on Microsoft’s site and there were some interesting documents regarding performance and performance monitoring in CRM 2011.

These document probably are not that new but I haven’t seen them before

Microsoft Dynamics CRM 2011 Performance Counters

This document provides information about the Microsoft Dynamics CRM 2011 performance counters available for use in Windows Performance Monitor.
Optimizing and Maintaining the Performance of a Microsoft Dynamics CRM 2011 Server Infrastructure

This white paper provides information that designed to help readers with achieving and maintaining optimal performance of the server infrastructure supporting a MicrosoftDynamics CRM 2011-based business solution deployed in an on-premises or hosted environment.
Optimizing and Maintaining Client Performance for Microsoft Dynamics CRM 2011 and CRM Online

The white paper provides readers with the information necessary to ensure and maintain the optimal performance of the clients connecting to a business solution based on MicrosoftDynamics CRM 2011 or Microsoft Dynamics CRM Online.
I also found the CRM/NAV connector has some new documentation
These guides contain installation and configuration procedures for the Connector for Microsoft Dynamics.

CRM 2011 – what is happening with CRM 2011 Rollup 6

There is a curious thing happening with rollup 6 of CRM 2011 it is the rollup that was available and then unavailable so quick that most people didn’t get time to download it (which might be a blessing when Microsoft tell the dynamics community why they took the download down).  So what is the current status of rollup 6.

The rumour on the internet is

Prob was in Outlook Sync. Was due for Win Update on 24th On podcast said they still hoped to meet that date. Not sure now.

One of the reasons I am writing this blog is to inform anyone who has downloaded rollup 6 not to deploy it (particularly not to a live environment) because I don’t think you can uninstall it and there might be a problem with it.

I believe it was meant to be released on January 12th, the support page exists and you can read go to it using the link below

Update Rollup 6 for Microsoft Dynamics CRM 2011 is available

but if you click on the link for the package

The following file is available for download from the Microsoft Download Center:

  Download the 2600640 package now. Release Date: January 12, 2012

you get redirected to the default download page

So to summarise

This KB exists but with links that don’t work – http://support.microsoft.com/kb/2600640

The direct download URL does not work: http://www.microsoft.com/download/en/details.aspx?id=28712

The Windows Update URL does not work: http://catalog.update.microsoft.com/v7/site/Search.aspx?q=2600640

It must be quite worry for people who installed rollup 6 whilst it was up for a short period of time because it cannot be uninstalled and now Microsoft have taken it offline I guess because of some bug?!?!

I then googled crm 2011 rollup 6 and found this interesting forum discussion, I shall copy a few of the interesting snippets from it.

One reason rollup 6 might have been withdrawn

there was some mention of an outlook crm client issue in the comments of this blog post:

http://blogs.msdn.com/b/crminthefield/archive/2012/01/12/podcast-and-overview-microsoft-dynamics-crm-2011-update-rollup-6.aspx

The forum post is very critical of the lack of explanation from Microsoft, which I have to agree with because there are some people who will have installed a rollup which cannot be uninstalled but they have no idea what is wrong with it or when rollup 6 is going to be released properly.

If anyone has any information please leave a comment