CRM 2011 – After editing Sitemap my new group is unknown

Why is this group “unknown” showing up after upgrade?

If you customized the CRM 4 sitemap by adding a custom sub area to the settings area then you will get a group titled “unknownXX” after you upgrade your server to CRM 2011.

clip_image002This occurs because there is no specified title for this group. The reason that you will see this only after you upgrade is because the CRM 2011 settings area is broken down into 4 new groups, whereas in CRM 4 everything was in a single group that unfortunately did not have a title. To fix this you just need to update your settings area similarly to:

<Area Id=”Settings” ResourceId=”Area_Settings” Icon=”/_imgs/settings_24x24.gif” DescriptionResourceId=”Settings_Area_Description”> <Group Id=”Settings”> <Titles> <Title Title=”Your Custom Title” LCID=”XXXX” /> </Titles> <!–The rest of your sitemap customizations–> </Group> <!–More groups added by CRM–> </Area>

Going forward if you see “unknown” for one of your other custom areas, groups or subareas you will want to double check that you have specified a title for the element.

See the SDK topic Editing the Site Map for specific information about how to edit the sitemap.


Dynamics World list of Top CRM Add on’s for 2012

Trying to find good add on’s can be quite a task and as more and more are being added all the time, it isn’t going to get any easier.

so when I saw Dynamics world had created a list of the top add on’s for 2012 (it seems a bit odd they are confident no better add on’s will be created next year).

Dynamics world has a list of Top Add on’s for all of the Dynamic products which you can view here or you can view just the CRM Top add on’s here

these are the 15 add on’s Dynamics world would recommend


These are the 15 Dynamics CRM Add-Ons for 2012 that Dynamics World Recommends.

Advisor Desk for Wealth Managed

ADX Studio xRM Extensions

CDM Optimize

Click Dimensions

CRM Advantage


Global Search

Image Control

Linkpoint Vue

Mobile CRM


Price List Utilities

Scribe Adapter


Tribox & CRM Integration