CRM 2011 – repair install failed half way through

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if you read my previous blog post you will have seen that I finished the story by saying it had fixed everything.  Well real life installing, uninstalling and configuring Microsoft CRM 2011 is rarely that straight forward.

I ended up with another error I had never seen and left me scratching my head

I have these parts which I copied into google

StopWebApplicationPoolAction failed


the service has not been started. (Exception from HRESULT:

What happened was half way through the reinstall/repair it fell over because it couldn’t stop one of the Web application pools.

I looked at the application pools in IIS and found this puzzling because they were already stopped.  I tried stopping the CRM website, other app pools (quickly so the other apps wouldn’t know!!!)

nothing fixed it.

I then started the application pools and then pressed retry and the repair continued and finished with no problems!!

This time I really am up and running and everything is fixed


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