CRM 2011 – How to easily delete incorrectly imported entities

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I found this great feature in CRM 2011.

I had to import some contacts into an organisation, I created my import file which involved a bit of excel manipulation and concatenating some columns together.

When I imported the file, the customer then decided (well I asked them actually) the concatenated column should use different fields.  To fix this I had two options.

  1.  Export the contacts and tick the enrich button.  Change the values in excel and then reimport.
  2. Delete the imported contacts and reimport changing the concatenated column in excel before importing.

I chose the second option because it involved only importing and not exporting/importing and I wanted to write a blog about it.

To delete the records of an imported file you go to WORKPLACE/IMPORTS

Then tick the import file with the records you want to remove.

Go to the large Delete button in the top right corner

You will then see there are three choices and you want to choose the second choice

All Records Imported to This Entity During This Import

2 thoughts on “CRM 2011 – How to easily delete incorrectly imported entities

  1. Donal McCarthy November 2, 2015 / 2:00 pm

    Question regarding this feature.

    On of our people was trying to find a way to bulk mark a load of leads as bounces and was experimenting with the re-import feature.

    Unfortunately, his re-import wiped the email addresses of all the leads.

    Would deleting his import revers this change?

    Yours very hopefully!


    • Hosk November 2, 2015 / 2:31 pm

      This usually removes the records which have been deleted, so I don’t think this would help (it might make it worse by deleting the leads completely).


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