CRM 2011 – Quick 10 reasons to choose Microsoft CRM 2011

I read a good quick summary on Microsofts CRM dynamics website called Top 10 Reasons to Choose microsoft Dynamics CRM, the list provides a really good quick summary of the reasons why Microsoft CRM is a great a product.  I have often seen these points made in various articles about Microsoft CRM is better than Salesforce etc but never in such a succinct manner


The top reasons organizations choose Microsoft Dynamics CRM to create world-class customer experiences include:

  •  Value

    When considering costs—including licensing, services, training, deployment, administration, and maintenance—customers, press, and industry analysts regard Microsoft Dynamics CRM as one of the best values in the industry.

  •  Productivity

    Microsoft Dynamics CRM helps increase productivity and create a connected organization that is equipped to please your customers. The result is a compelling and engaging experience for customers that sets your business apart.

  •  Familiarity

    Microsoft Dynamics CRM provides you with a powerful set of CRM capabilities right within the familiar Microsoft Outlook application.

  •  Innovation
  •  The Cloud

    Microsoft invests over $2 billion dollars in cloud infrastructure every year. Microsoft Dynamics CRM is one of the quickest and easiest ways for your business to take advantage of the cloud and cloud economies, including reducing systems management and maintenance costs as well as paying only for the capacity you need. Additionally, to ensure your CRM system is always available, Microsoft provides a financially backed service agreement to give you piece of mind.

  •  Partner Network

    Microsoft helps you get your solutions up and running quickly with one of the world’s largest network of professional services and third-party applications to complement your Microsoft Dynamics CRM investment.

  •  Global Availability

    With Microsoft Dynamics CRM and Microsoft Dynamics CRM Online, you can provide your teams around the world with integrated yet localized tools to help them to communicate, collaborate, and drive global results.

  •  Microsoft Office

    Microsoft Dynamics CRM works seamlessly with Microsoft Outlook and Microsoft Office productivity tools so your CRM professionals do not have to learn new applications and can be instantly productive.

  •  Business Insights

    Microsoft Dynamics CRM provides your users with a multitude of business intelligence and data visualization capabilities that they can use to instantly get accurate, up-to-date information— sales forecasts, targets, quotas, customer buying patterns, and promotions—to drive sales growth.

  •  Extended CRM

    In addition to their relationship with customers, organizations need to manage and maximize other critical relationships—with partners, suppliers, and contractors, to name a few. Microsoft Dynamics CRM can be easily customized to support these extended CRM scenarios—at no additional fee.

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