I remember reading somewhere that records are never deleted in CRM, instead their state is set to deleted. I’m not sure if that is true but I think that’s because I haven’t had to retrieve any deleted items so haven’t worried about seeing if this was true
today I found a tool which says it can recover deleted records, here is how it describes the tool
Record Recovery gives a system user the ability to recover deleted CRM records. Providing that auditing is enabled this tool can utilise auditing data to recover deleted records. Record Recovery has been produced using the Microsoft Silverlight 4 framework and integrates seamlessly into Microsoft Dynamics CRM 2011. Record Recovery is one tool that CRM developers and consultants alike should have in their arsenal.
you can go here to read about the tool, you will need to sign up for the website but you can then download the tool for free
interestingly it comes as a solution file, I don’t know why I find this unusual because it’s actually a very neat way of doing things.
I’m not sure how it works but when I tried to use it said that auditing has to be enabled. So I guess it picks up the audited values and then recreates them?
This solution sets the mind thinking, very interesting indeed. It might be more interesting once I actually get it to work but I will probably file it away for now until I need it later