CRM 2011 – Tool – JavaScript Web Resource Manager for Microsoft Dynamics CRM 2011

I do enjoy a good CRM tool, especially when they make developing in CRM easier.  So it was with great interest today I saw a new tool to help with Javascript development in CRM 2011.

You can get the tool at codeplex here

The reason why thsi project is great because it saves you a few clicks every time you want to update some javascript, which means you don’t have to go to the form properties and paste the javascript in.

This tool was created by the CRM tool guru, Tanguy, who only recently finished making another tool to view the CRM Ribbon in 2011, which you can find here

Project Description
JavaScript Web Resource Manager for Microsoft Dynamics CRM 2011 helps CRM developers to extract javascript web resources to disk, maintain them and import changes back to CRM database.

You will no longer have to perform mutliple clicks operation to update your js web resources


  • Export scripts web resources from CRM server
  • Save scripts web resources to disk
  • Load scripts files from disk
  • Edit scripts with default text editor or Visual Studio
  • Edit web resource properties
  • Save scripts to CRM server
  • Publish scripts to CRM server




CRM 2011 – Problems setting a manager for a user

I knew of the manager setting on a user and it’s theorecitical use because I learnt it whilst studying for one of the CRM exams.

You basically have use a manager role to escalate messages, warnings, noticiations in CRM.  So rather than hard coding a particular user you use the manager role and then in your workflows etc you use this role rather than hard code it to an individual.

I had problems today whilst trying to  set a manager for someone, in fact it was greyed out.  This had me puzzled for a while and then I managed to figure it out.

You can’t set a manager to someone who is a  manager.

which doesn’t sound like real life because most managers have managers.

This is a bit quirky but if you run into this problem one day I hope you will remember this.

CRM 2011 – Frequently asked questions from Microsoft Dynamics CRM customers

I read an interesting blog post from Microsoft Dynamics CRM Online Team Blog today which had a link to CRM Frequently asked questions.

This interested me two fold, firstly I was interested to see what the FAQ were and it’s also a good resource for solutions to these common problems.

If you want to read all the FAQ’s then go to the web site here

The document has these main headings with lots of more detailed problems below

On This Page

Work with records and features

Work with Outlook

Mobile Express

Work with Data Management

Work with Reporting

Work with Workflow

General Administration

E-mail and E-mail Router Administration



Additional Resources


I have to admit I found the FAQ very interesting and useful, it often has quick answers with links to more in depth documents, here is an example

How do I install and configure Microsoft Dynamics CRM Online E-mail Router?

For information about installing and configuring Microsoft Dynamics CRM Online E-mail Router for use with Microsoft Dynamics CRM Online, see Microsoft Dynamics CRM Online E-mail Router Installing Guide for use with Microsoft Dynamics CRM Online


Is there a guide available for Administrators?

Yes. The Administrator’s Guide describes the initial tasks that must be done while setting up Microsoft Dynamics CRM Online, and also the customizations that can be made any time after you set up Microsoft Dynamics CRM Online. For more information, see Administering Microsoft Dynamics CRM Online