I have been looking at Add on’s for CRM.
Here are some good links to places where you can find some good CRM add ons. Most of these links are for CRM 4 and a lot of these might be included in CRM 2011 as standard, which is another good reason to upgrade. but not all the features in these add on’s are included so it might be useful to check them out.
this site had some good reviews from some people on linked in, he mentioned they were willing to custormize the add on.
This blog is really good, the person has done a great job of keeping a list of all the Crm Add on’s he has come across
Someone said aximom has a credit card solution for CRM.
this is a good one for people who want to use CRM for a helpdesk tool
C360 ITSM including ITIL best practices for IT service desks and help desks such as incident management, configuraiton management (CMDB), and service level management (SLAs).
Someone also advised me to look at this, which sounds quite useful but I would say the person who recommended it does work at the company
Hi Ben, Take a moment to check out Akvelon’s Global Search ( http://www.akvelon.com/Products/Dynamics%20CRM%20global%20Search/default.aspx ). Global Search is essentially a search engine that searches across all entities (including custom) with one single search. You can customize what it searches, and can even search email contents. Visit the link above to try it out with the demo, or even download the free 2 week trial to test it in your own environment. Since it’s not industry specific it is quite useful for all user types.