This link has a number of different summary/introduction CRM 2011 videos
Initially I only looked at the development videos but I have recently gone back and looked at the other videos.
The videos are split into various sections
I think the most important features and the benefits you will gain from watching these videos is they tell you about the new features of CRM 2011.
I have recently been working with CRM 2011 and one of the main challenges is changing the way you work with CRM. I am used to thinking about CRM problems in a CRM 4 way and this means I won’t be utilizing the new features of CRM.
With this in mind I have decided to educate myself on the new features so I can use these features.
It is quite an interesting idea to split the videos into the various sections, the user section I didn’t find useful but the developer, manager and partner videos were good.
if anyone has any other good links then please send them to me