This is an article which is useful for people studying the Customization and configuration exam but relationships are good to know if you using CRM. Relationships and mappings are 20 percent of the Customization and configuration certification so it’s vital you know the different types and how they work. This article explains the various relationship […]
March 18, 2009
I took the Microsoft Dynamics CRM 4.0 Applications exam today and I passed,phew, what a relief I got 88 percent, which is 44 questions right out of 50. I am currently over the moon and floating around some of the other major planets, I’m so glad I can have a rest from reading about CRM, […]
February 4, 2009
Microsoft Second shot is back for 2009 and what an excellent idea it is too. for those of you who don’t know what Microsoft Second shot is, it allows you to retake Microsoft certification exam again free of charge if you fail the first time. Basically it means if you take the exam any time […]
February 2, 2009
I have been using linkedin more recently, I think I am starting to realise its potential and am now viewing it as something which can be a very useful source of information. Linkedin has a vast amount of people with a lot of knowledge, it’s like having lots of experts just a keyboard away from […]
February 1, 2009
I am currently reading a really long chapter (32 pages!) on managing cases in CRM for the CRM Dynamics 4 applications exam. I am making it hard work for myself because I keep getting distracted and doing other things, like write this blog post for instance. The more efficent way to do this would be […]
January 31, 2009
Hello and welcome to the first entry onto my new blog. The first question is what is this blog going to be about. A very good question and I’m glad you ask it is going to be about Microsoft Dynamics CRM 4 Microsoft Dynamics CRM 4 Applications Certification Business Intelligence Business Objects Business in […]
January 26, 2011
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