I saw a blog about a white paper today from Accent Gold and the white paper was comparing CRM systems Microsoft Dynamics CRM, Sugar, SalesLogix, Salesforce, ACT and SageCRM.
You can read the whole white paper here
It breaks it down into costs paid in the first three years.
It doesn’t really take into account the functionality offered by each system in comparison to the cost.
It’s interesting to see where Microsoft CRM Dynamics appears in the list, especially when you consider the amount of development and enhancements it has scheduled in for the future.
You can summarise the findings with this graph




CplCarrot
October 8, 2011
Unfortunately the Whitepaper is dated Dec 2010 so it pre-dates Dynamics CRM 2011 and therefore refers to 2 editions and omits the online offering. Some parts are still valid though.
Charlie