Well I only just applied rollup 2 for CRM 2011 and now a new release is here. I should check to see if my windows update feature for CRM 2011 is working. Although does it work straight away or does it wait a couple of weeks by default just in case there is a howler […]
July 29, 2011
I can’t remember where I read this but it’s darn useful and I used it just this week when I need to put in the discovery service into the CRM/NAV Connector. For those of you who have never used the CRM/NAV connector, be warned it’s a tricky beast to use. Anyway if you want […]
July 28, 2011
I created a virtual machine for CRM 2011 with the idea of making it self sufficient so I could put it onto a laptop and take it offline and use it to demo to customers. I added the sql server and IIS server for the CRM web application but I was still using the company […]
July 26, 2011
since I blogged about passing the 2011 Presales Assessment, I have had a few emails and comments asking about where people can find information regarding this exam. The reason quite a few people are interested in the exam is because Microsoft have started to insist a certain number of people pass the certification to have […]
July 26, 2011
There have been a few interesting blog posts on Mike Ames recently and today he has posted another interesting post about why CRM implementations fail. I particularly like point 1 show below 1. You train people how to use the system but not how to make use of the system. They understand how to add and […]
July 25, 2011
I saw a link to this video on twitter and thought this was a really useful video from Zero2Ten. This is particularly relevent for CRM 2011 because Microsoft have added a number of new features to speed up the process of using CRM but using them isn’t that obvious and some of them are hiding […]
July 25, 2011
I was trying to install an msi file today on a windows server 2008 and it kept throwing up the error message the system administrator has set policies to prevent this installation now this was very frustrating, particularly because I was an Administrator on the server (in the Administrator group). Now this is what I […]
July 24, 2011
I was reading the CRM book Microsoft Dynamics CRM 2011 Step by Step today because I need to talk to a customer about using CRM out of the box and this book is pretty useful at doing this. In fact I was quite surprised that CRM 2011 doesn’t have a user manual which I could go through. […]
July 23, 2011
there are a couple of Sales Accreditations which you can take and pass on the microsoft partner site. One is for pre sales and one is for sales. You can take the tests as many times as you like, this is good but also highly frustrating. The exam is 50 questions long and you need […]
July 21, 2011
I have been installing CRM 2011 Server this week and whilst I have been reading the excellent documentation and googling around I came across this blog page which was pretty interesting. Q: Are the CRM 2011 Report Extensions (commonly referred to as the “report connector”) an optional component? A: All installations now require the CRM […]
July 29, 2011
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